Is Data relevant in Hospitality Industry?

You bet!

While we work on multiple projects daily, it is a fact that handling the data can become a matter of concern regardless of any industry.

So, why not have your own Management Application?

Nothing new! But never getting old…

In this case, our newest client – a Hotelier and Restaurateur that certainly has many things to handle each and every day. Watching prospects looking for the perfect ambience at his Restaurant to handling bookings at the Hotel are undoubtedly tedious jobs.

The owner needed an application for smooth running of his Business. His customers and their satisfactions are his top priority. He makes a few but important decisions. And that is when he thought of approaching us such that every little detail can be managed perfectly based on a key decision and lots of available data. Great decision to engage us!

Where do we start!!!

Now, we at dataZen Engineering do not provide something which has already been done before since the beginning of time and with similar formulas. If it is already there, we research and point out to our clients.

However, we are Flexible!

Tell us how you like it and we deliver. Started with the baby steps – understanding their requirements and problems they are facing without a dedicated system in the management. Undoubtedly, they have an impeccable staff working for them but human errors are one of the many things which presents unannounced. If you’re doing bits of this and that there is only a chance of unnoticed mistakes. Implementing a structural framework imparts par excellence to a job.

So, now it’s time to get into Action…

The first thing needed to be done was to sort out Hotel and Restaurant accounts for different transactions. Sort this out! Sort that out! Manage and distribute all the transactions to definite accounts. Keep note of each inflow and outflow. Most importantly, be in touch with all the Customers and Guests; receive feedbacks and criticisms. Considering all the factors, we finally came up with the algorithm to be implemented. But is that all? That perfect at once? That is all they wanted?

Speak now or forever hold your silence… Mmmm!!! Not with us.

Ask questions. Find solutions. Active interaction never failed anyone. Have doubts? Speak up! It’s the only way to find that unbeatable solution.

Modifications and edits only make things better. They had new ideas for themselves and we had better ways of executing them. And when we combined them, the results were an unraveled blend. We are ear to any improvements. Hence, giving them and all our Clients the best of the best which suits their entire requirement is the sole goal we have while creating an application. dataZen Engineering’s mission is innovate, innovate and innovate!

Why was it so Important, you ask?

Information comes in ubiquitously. And, nobody wants valuable Information to be lost. You pay for something and you want its worth in return. That is exactly why it was so important. Customer satisfaction is the greatest reward and nobody wants to ravage that. And it’s all attained when we on our part make sure to keep every detail sorted out.

For them, they had to keep in order the day people checked in and out, whether they were taken care of during the stay, whether each and every request fulfilled and whether everything was in place and reachable to the Customers. They had to make sure that they were present at all times for their Guests and they could only do it when they keep an account of each and every detail of every individual.

And same goes for us too. We promised on giving them a System tied with a process easy to use. And delivered as said! We are Transparent and everything we are about to give you is happening right in front of your eyes.

The owner quotes… “Thank you for making my work so much easier. I almost forgot this was my passion because of all the time consumed in sorting out issues. I wish I had approached you guys earlier. Glad I did now.”

And Happy Customers is all we want.

Flying through the Clouds…

Wish you could do that to your business? Well, sure you can!!!


When you’re getting more than you expected, there’s no limit of your satisfaction and happiness. You’re on Cloud Nine.

Likewise, when a fast growing Transport Company in Asia approached us to handle all their hassle for data management, we stepped in right away. Why? They wanted to focus on their core business of moving…hmm… stuff and technology was getting on the way. Now with all the technological advancements all over, we had to come up with an up and up unfaltering strategy. We had to offer the best.


A-team on the job!!!

Customer required a complete new application with an improved process to perform everything from end-to-end. It was like putting all their wishes together to form a potion. Our brilliant minds came together with their unexcelled ideas to fulfill our client’s demands. What do we call that? Did someone say “Innovation”?

So let the magic begin..!!

But hey! Thought of the data backup to keep all the data secure?” Came along the voice in our heads and so did in theirs. And we were ready to answer.

Lo and behold!

dataZen Engineering’s proven technology on Microsoft Azure’s cloud platform come for the rescue. Sure there are multiple other platforms but Microsoft still stands as one of the strongest, reliable and really easy to start with. Besides, they were on Windows. Now, we don’t ever want to run on the conditions others provide but have our own. Ipso facto, gives you the freedom of choice. Keep it, share it – it’s all up to you.


Transport companies necessarily have a huge workforce since they have a diverse amount of utterly complicated and sometimes crazy situations. This implies the ample amount of data they needed to handle on a day-to-day basis.

Now, Can you imagine the extensive volume of data they deal with? Data makes or breaks any business esp. the one who is on steroid that we are dealing with and because if you play with data, you play with fire.

Fast forward just a few months, today they have indefinite control over their data; whenever wherever they like. They have real time access to all their records and transactions from any device, which was not possible earlier without our cloud based application.



And we can say that, because they are worry free and handling their business with an ease. They do not have a constant fear of data loss, data wavering or Plagiarism. If that’s not satisfaction, what can be?

You have weighty heads filled with distress and dissatisfaction and you’re not being able to be resourceful, it’s time to drain out that pressure off your heads.

And this Transport Team surely did that and Flying to their top-notch limits!!!

“In dataZen Engineering we found the best partnership one can imagine handling our logistical and ever present financial data”, writes the CEO.

AND, we ask…”Sir, how was your flight today?”

“Are you kidding me? I am in cloud nine. Terrific !!!”

Is it worth investing our time in small businesses?


According to Tech Media and how various industries are heading in the year 2018, it sure points in that direction!

Haven’t it always been the best thing in the world to get recognized in the first place? It is always good news when you know you are chosen and trusted among the thousands out there. In today’s world, from a big business to the smallest, desire to have a business process drive technology is a challenge. Of course, with the advent of Google God finding a technology is not a challenge anymore though. Even a six grader knows what to type in Google for his or her need including speaking to the technology.

Example: Artificial Intelligence (AI) with Amazon Alexa eliminated multiplication manually. “Alexa, what is the answer for 22 times 22?”  …then play “Play Helpless, Hamilton by Lin-Manuel Miranda”.  Alexa answers 484 and the Broadway music soon after…

Easy enough, right?

That is technology at play. Now think from a real-world scenario where we need to bring on the table that differentiates us from others when we help drive improving business processes with technology.

We need to provide a rock solid, agile platform highlighting business processes first before technology:

  • A suitable Application managing all the Data without error.
  • Eliminating manual labor and including smart technology.
  • Retrieving data till present and eliminating the fear of losing any of it ever.

The question that pops up now is…

Is dataZen Engineering providing them?

Without a doubt!

When a growing Transport Company approached us to help them manage their data, our data management strategy team jumped on to help. Giving them a secured, organized and easy to maintain platform became our prime motive. But, we learned their business process first.

Now how we do it???

By putting the left side of our Brain to work at first!

That is our solutions experts orchestrating like busy bees, gathering critical business information to make the best out of it, presenting the backbone of the application with ready to use technology infrastructure. In essence, bringing that wealth of experience to them, i.e., focus on THAT small business.

Then the Right side of the Brain to assist!

Creativity! Creativity! Creativity!

Making the application flow intuitively, presentable and understandable for everyone at the Customer became our priority.

Therefore, having the Application Engine ready, we needed the oil. Remember, Data is the New Oil!

But will the data last forever? Can it be retrieved when needed? Are they getting their data in a safe place?


Hence, we partnered with Microsoft Azure. Could we have selected Amazon AWS? Sure. But as we all know corporates including small businesses rely on Microsoft tools and means, at least for the foreseeable future. We don’t want technology to drive business processes. Rather the other way around meaning business processes must drive technology to be used.

No worries handling the data whatsoever. Always having secured and reliable storage space will definitely reduce the wrinkly foreheads always worrying about data loss. dataZen Engineering will provide you the best of the services and take away your fuss!! We have surely added to our tremendous assets with this Project!!!

We are back on a growth spurt since 2nd Quarter 2017 but…


In the last 3-5 years we wrote some amazing software applications for the machine tool industry including writing for some of the world’s best brands in the manufacturing arena – from Automotive to Aerospace across North America and a few in Australia. Asia Pacific is hot but slow.

Are these applications complex? Yes they are. Do we continue to write these complex machine tool applications? A big NO for the moment. Why?

Well, this is contingent on many factors. 1) Upon speaking with Industry Veterans, many of them answered somewhat this way; “We just don’t see much demand for 3rd party CNC software in the machine tool marketplace. With shrinking margins, that nice-to-have stuff is always first to get cut”, 2) Though we generated some demands through the channel network, it wasn’t enough to pay the bills and 3) The 80-20 rule finally was the last straw that broke the camel’s back. In a nutshell, we were spending 80% of our time writing amazing and complex applications to generate about 20% of our revenue. Are we calling it Quit? Well, no. Just gave a new home called Some of our machine tool applications might go there to die. We will see…

Nothing is wrong with the machine tool applications in general. If anyone is getting rich writing these applications – good for them. Something new called Industrial Internet of Things (IIoT) but again – show me the money, right?

There are pundits still not convinced that manufacturers in North America are all on-board besides GEs of the world. Well, they are few and far between for sure. If you don’t believe, just visit a small to mid-size manufacturing shop in the United States or Canada – folks at the shop floor still struggles with computers in general and let alone a connectivity that is warranted for “IIoT”. Our company and others in the community tried educating, showing IIoT but figured we must first show them networking. At least they will get the benefit of connected equipment and load their programs from a computer in the network. But then these small to mid-size manufacturers are struggling with budget cuts and often compete with low cost overseas shops that many a time flood the market. It is a sad story, but true.

We have bills like everyone else. We have to keep the lights on, again, like everyone else. So, what did we do?


First and foremost, we had to defend existing income. Remember the 80-20 rule? Then, learned to do one thing well – not many things hoping one will work. Began reaching out to other potential growth opportunities to identify near term demand and finally re-train and re-balance headcounts not engaged in sales growth or direct customer product support and most importantly servicing of existing contracts. Create list of non-essential operational expenses: (phone/internet/service providers, etc.) to reduce operating expenses. Sell non-essential business assets (office furniture / unused equipment / electronic gears, etc.). Downsize. Again downsize doesn’t mean fold. It meant regroup when and where possible, know your strength, capitalize and focus. Rewarded the teams, individuals who are result oriented but compassionate at the same time. Encouraged diversity across the board. Implemented SWOT.


Our focus turned to our core forte i.e., Data Services Business, which we jointly determined to have more apparent upsides. Fine tune In-house confidence & acquire knowledge of industry as a whole. No more commodity price constraints for products offered. Understand and leverage data for profit as a highly sought after trend.


With renewed focus, our pitch is simple. 1) Market – what is the market we are after, 2) Team – do we have the team to do the job? And 3) Products & Services – what are we capable to offer? With that we began to focus on our Business Vision to be an innovative provider of decision support software & services that helps our customers manage, grow their business by transforming DATA into useful and actionable information. Our focus is on the companies who need help Consolidating, Organizing and Sharing their offer data. Check this out.

Most importantly, we focused to take care of our existing customers. Provide them our best minds and capabilities before going after new prospects. Additionally, we defined and executed simple business model for growth based on: 1) Industry Data Assessments & Proof-of-Concepts that is relevant to their business processes, 2) Offer Data Services and Content Management expertise and 3) Leverage Global Operational model for competitive advantage. Check this out.

Then we started building with proven technologies, use open source when and where needed. Our data experts helped provide accurate and timely product data with tiered pricing resulting in perfect orders, fewer restocking charges, reduced inventory and higher customer satisfaction. Just outright quality work.


In 6-Six months ending in 4th Quarter 2017, we fired all our cylinders and ended the year beating all expectations and with the best year since starting of our company back in 2008. Yes, we will be celebrating our 10th Year Anniversary in February 2018 in 3 world class cities where we operate from!

Thank you to all our Well-wishers!

[It is true that Success is a journey and not a Destination. We have a long way to go but we are confident that our sense of agility will serve us and most importantly our customers well. No, we are not looking for funding. Thank you for all the offers though! Yes, we will be hiring and take advantage of the US Tax Plan approved in December 2017]