JANUARY 21, 2019 BY SOCIAL MEDIA
Is Data relevant in Hospitality Industry?
While we work on multiple projects daily, it is a fact that handling the data can become a matter of concern regardless of any industry.
So, why not have your own Management Application?
Nothing new! But never getting old…
In this case, our newest client – a Hotelier and Restaurateur that certainly has many things to handle each and every day. Watching prospects looking for the perfect ambience at his Restaurant to handling bookings at the Hotel are undoubtedly tedious jobs.
The owner needed an application for smooth running of his Business. His customers and their satisfactions are his top priority. He makes a few but important decisions. And that is when he thought of approaching us such that every little detail can be managed perfectly based on a key decision and lots of available data. Great decision to engage us!
Where do we start!!!
Now, we at dataZen Engineering do not provide something which has already been done before since the beginning of time and with similar formulas. If it is already there, we research and point out to our clients.
However, we are Flexible!
Tell us how you like it and we deliver. Started with the baby steps – understanding their requirements and problems they are facing without a dedicated system in the management. Undoubtedly, they have an impeccable staff working for them but human errors are one of the many things which presents unannounced. If you’re doing bits of this and that there is only a chance of unnoticed mistakes. Implementing a structural framework imparts par excellence to a job.
So, now it’s time to get into Action…
The first thing needed to be done was to sort out Hotel and Restaurant accounts for different transactions. Sort this out! Sort that out! Manage and distribute all the transactions to definite accounts. Keep note of each inflow and outflow. Most importantly, be in touch with all the Customers and Guests; receive feedbacks and criticisms. Considering all the factors, we finally came up with the algorithm to be implemented. But is that all? That perfect at once? That is all they wanted?
Speak now or forever hold your silence… Mmmm!!! Not with us.
Ask questions. Find solutions. Active interaction never failed anyone. Have doubts? Speak up! It’s the only way to find that unbeatable solution.
Modifications and edits only make things better. They had new ideas for themselves and we had better ways of executing them. And when we combined them, the results were an unraveled blend. We are ear to any improvements. Hence, giving them and all our Clients the best of the best which suits their entire requirement is the sole goal we have while creating an application. dataZen Engineering’s mission is innovate, innovate and innovate!
Why was it so Important, you ask?
Information comes in ubiquitously. And, nobody wants valuable Information to be lost. You pay for something and you want its worth in return. That is exactly why it was so important. Customer satisfaction is the greatest reward and nobody wants to ravage that. And it’s all attained when we on our part make sure to keep every detail sorted out.
For them, they had to keep in order the day people checked in and out, whether they were taken care of during the stay, whether each and every request fulfilled and whether everything was in place and reachable to the Customers. They had to make sure that they were present at all times for their Guests and they could only do it when they keep an account of each and every detail of every individual.
And same goes for us too. We promised on giving them a System tied with a process easy to use. And delivered as said! We are Transparent and everything we are about to give you is happening right in front of your eyes.
The owner quotes… “Thank you for making my work so much easier. I almost forgot this was my passion because of all the time consumed in sorting out issues. I wish I had approached you guys earlier. Glad I did now.”
And Happy Customers is all we want.